Delivery Information

Quick overview

We deliver worldwide 🌍 — all orders are shipped directly from our partner factories and fulfillment centers in China, ensuring the newest trending products at the best prices.

• Processing time: 1–3 business days
• Delivery time: 7–15 business days (depending on destination)
• Tracking: Sent via email within 48–72 hours after shipment
• Support: service@tthut.com

Processing & Fulfillment

• Processing time
  Each order goes through inspection, packing, and labeling before handoff to the carrier.
  Typical processing takes 1–3 business days (excluding weekends and holidays).
• Multiple-item orders
  If you ordered multiple items, they may ship separately to speed up delivery.
  You’ll receive a separate tracking number for each package.

Estimated Delivery Times

🕐 Note: Peak seasons (Black Friday, Christmas, Lunar New Year) or customs delays may extend delivery times by a few days.

Tracking Information

When will I get my tracking number?
You’ll receive a tracking email within 48–72 hours after shipment.
It may take up to 2 business days for the tracking link to show the first update.

How to track my order?

Visit our Track Your Order Or check directly on your carrier’s website using your tracking number.

No tracking update for several days?
It’s normal for updates to pause during international transit or customs clearance.
If there’s no progress for over 10 business days, contact us at service@tthut.com
 for assistance.

Customs, Duties & Taxes

Do I need to pay customs fees?
In some countries, customs duties, import taxes, or VAT/GST may apply.
These charges are set by local authorities and are the buyer’s responsibility.

Will you under-declare value to avoid duties?
No—we comply with international shipping and customs laws.
All parcels are accurately declared according to their retail value.

Shipping Methods

We partner with major logistics providers to ensure reliable global delivery:

Yanwen / 4PX / YunExpress (standard)

DHL / FedEx / UPS / EMS (expedited options on select items)

Tracking links are automatically shared by email once your order ships.

Delivery Issues

Address errors or incomplete address
If you notice an address mistake, email service@tthut.com
 within 12 hours of placing your order.
Once the parcel is shipped, we can’t guarantee a reroute.

Lost or delayed packages
If your package shows no movement for 15+ business days beyond the expected delivery window, we will reship or refund.

Delivered but not received
Check with household members, neighbors, or your local post office.
If still not located, contact us — we’ll help open a carrier investigation.

Returns Related to Shipping

If the carrier returns a parcel due to an incorrect address or failed delivery attempts:

We can reship (shipping fee applies), or

Issue a refund minus the original shipping cost.