Privacy Notice

Last updated: October 27, 2025

Welcome to TTHUT.
This Privacy Notice explains how we collect, use, and protect your personal information when you visit our website www.tthut.com
 (the “Site”) or make a purchase through our online store (the “Services”).

By using our Site, you acknowledge that you have read and understood this Privacy Notice and agree to the collection and use of your information as described below.

1. Information We Collect

“Personal information” means data that can identify you or be reasonably linked to you.
We may collect the following types of personal information:

  • Contact details: your name, address, phone number, and email.
  • Payment details: card or account information, billing and transaction records.
  • Account details: username, password, and settings (if you create an account).
  • Order details: items you view, add to your cart, purchase, or return.
  • Communication records: messages or inquiries sent to our customer service.
  • Device & usage data: IP address, browser type, operating system, time zone, and browsing behaviour.
  • Cookies: small data files used to enhance site functionality — see our Cookie Policy
    .

We do not store your full credit card number or payment credentials; all transactions are processed through secure third-party payment gateways.

2. How We Collect Information

We collect personal information in three main ways:

  • Directly from you: when you register, place an order, contact us, or sign up for updates.
  • Automatically: through cookies, analytics, and log data when you browse the Site.
  • From service providers: such as payment or delivery partners that help process your orders.

3. How We Use Your Information

We may use your personal information for the following purposes:

  • To process orders: manage payments, shipping, and returns.
  • To operate and improve our Site: personalise your shopping experience and improve performance.
  • To communicate with you: send order confirmations, updates, or respond to inquiries.
  • To send marketing (optional): promotional emails or offers, which you can unsubscribe from anytime.
  • To protect our business: detect fraud, maintain security, and comply with applicable laws.

4. Sharing Your Information

We only share personal information when necessary to provide our Services or meet legal obligations, including with:

  • Payment processors and delivery partners who help complete your transactions.
  • Technical and analytics providers who support website performance and security.
  • Professional advisors or authorities when required by law or to protect our rights.

We do not sell, rent, or trade your personal data to any third party for profit.

5. Data Retention

We keep your information only for as long as necessary to:

  • complete your transactions,
  • comply with legal obligations,
  • resolve disputes, or
  • maintain your account preferences.

Once data is no longer needed, it is securely deleted or anonymised.

6. Your Rights and Choices

Depending on your country or region, you may have the right to:

  • Access the information we hold about you.
  • Correct inaccurate or outdated data.
  • Request deletion of your personal information (“Right to be forgotten”).
  • Withdraw consent for marketing or communication.
  • Opt out of targeted advertising or cookies.

To exercise these rights, please contact service@tthut.com
.
We may need to verify your identity before processing your request.

You can also manage promotional email preferences using the “Unsubscribe” link at the bottom of our emails.

7. Children’s Privacy

Our Site is not intended for children under the age of majority in your country.
We do not knowingly collect personal information from minors.
If you believe your child has provided information, please contact us to request deletion.

8. Security

We use reasonable technical and organisational measures to protect your personal data against loss, misuse, and unauthorised access.
However, please note that no online system is completely secure.
Avoid sending sensitive details (like payment information) through unencrypted email.

9. International Data Transfers

Your information may be processed and stored in other countries where our servers or partners are located.
We take appropriate safeguards to ensure your data is protected according to applicable laws.

10. Links to Other Websites

Our Site may contain links to third-party websites.
We are not responsible for their privacy practices or content.
Please review the privacy policies of any third-party sites you visit.

11. Changes to This Policy

We may update this Privacy Notice from time to time to reflect changes in our practices, technology, or legal obligations.
All updates will be posted on this page with a revised “Last updated” date.
If significant changes are made, we may notify you by email or site banner.

12. Contact Us

If you have questions or requests regarding this Privacy Notice, please contact us:

📧 service@tthut.com

🕓 Mon–Fri, 9:00–18:00 (AEST)

We aim to respond within 30 days where required by law.